Warning Cookies are used on this site to provide the best user experience. If you continue, we assume that you agree to receive cookies from this site. OK

Terms of service

This agreement applies between you, the user of this website and Nu Beauty, the owner(s) of this website. If you do not agree to be bound by these terms of service, you should stop using the website immediately.

No part of this website is intended to constitute a contractual offer capable of acceptance. Your order constitutes a contractual offer and our acceptance of that offer is deemed to occur upon our sending of order confirmation.

1. Definitions and interpretation

In this agreement the following terms shall have the following meanings:


means collectively the personal information, payment information and credentials used by users to access paid content and / or any communications system on the website;


means any third party responsible for transporting purchased goods from our premises to customers;


means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this website;


means any products that Nu Beauty advertises and / or makes available for sale through this website;


means collectively any online facilities, tools, services or information that Nu Beauty makes available through the website either now or in the future;

“Payment information”

means any details required for the purchase of goods from this website. This includes, but is not limited to, credit / debit card numbers, bank account numbers and sort codes;


means our place(s) of business located at 100 Gotse Delchev Blvd, 1404 Sofia, Bulgaria


means any online communications infrastructure that Nu Beauty makes available through the website either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;

“User” / “Users”

means any third party that accesses the website and is not employed by Nu Beauty and acting in the course of their employment;


means the website that you are currently using (nubeauty.org) and any sub-domains of this site unless expressly excluded by their own terms of service;

2. Age restrictions

Persons under the age of 18 years should use this website only with the supervision of an adult. Payment information must be provided by or with the permission of an adult.

3. Business customers

These terms of service also apply to customers buying goods in the course of a business.

4. International customers

If goods are being ordered from outside the European Union, import duties and taxes may be incurred once your goods reach their destination. We are not responsible for these charges and we undertake to make no calculations or estimates in this regard.

If you are buying internationally, you are advised to contact your local customs authorities for further details on costs and procedures. As the purchaser of the goods, you will also be the importer of record and as such should ensure that your purchase is in full compliance with the laws of the country into which the goods are being imported. Please be aware that goods may be inspected on arrival at port for customs purposes and that we cannot guarantee that the packaging of your goods will be free of signs of tampering.

5. Intellectual property

5.1 All content included on the website including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of Nu Beauty, our affiliates or other relevant third parties. By continuing to use the website you acknowledge that such material is protected by applicable European Union intellectual property law.

5.2 You may not reproduce, copy, distribute, store or in any other fashion re-use material from the website unless given our express written permission to do so.

5.3 All other trademarks, product names and company names or logos cited within this website are the property of the respective owners.

6. Links to other websites

This website may contain links to other sites. Unless expressly stated, these sites are not under the control of Nu Beauty or that of our affiliates. We assume no responsibility for the content of such websites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this website does not imply any endorsement of the sites themselves or of those in control of them.

7. Use of communications facilities

7.1 When using system on the website you should do so in accordance with the following rules.

7.1.1 You must not use obscene or vulgar language;

7.1.2 You must not submit content that is unlawful or otherwise objectionable. This includes, but is not limited to, content that is abusive, threatening, harassing, defamatory, ageist, sexist or racist;

7.1.3 It is advised that submissions are made using the english language as we may be unable to respond to enquiries submitted in any other languages;

7.2 You acknowledge that Nu Beauty may retain copies of any and all communications made to us or using our system.

8. Accounts

8. 1 In order to purchase goods on this website and to use certain other parts of the system, you are required to provide certain personal details and payment information which may vary based upon your use of the website as we may not require payment information until you wish to make a purchase. By continuing to use this website you represent and warrant that:

8.1.1 All information you submit is accurate and truthful;

8.1.2 You have permission to submit payment information where permission may be required; and

8.1.3 You will keep this information accurate and up-to-date. Your creation of an account is further affirmation of your representation and warranty.

8. 2 If you have reason to believe that your personal details have been obtained by another person without consent, you should contact us immediately to suspend or cancel any unauthorised order that may be pending. Please be aware that orders can only be cancelled until they are dispatched. In the event that an unauthorised purchase is dispatched prior to your notifying us of the unauthorised nature of the purchase, you will be required to provide the reference number of your complaint to your bank so that we will be able to conduct a thorough investigation and provide a refund.

9. Goods, pricing and availability

9.1 Whilst every reasonable effort has been made to ensure that all graphical representations and descriptions of goods available from us correspond to the actual goods, we are not responsible for variations from such descriptions. This does not exclude our liability for mistakes due to negligence on our part and refers only to minor variations of the correct goods, not different goods altogether. Please refer to clause 12 for incorrect goods.

9.2 All pricing information on the website is correct at the time of going online. We reserve the right to change prices and alter or remove any special offers from time to time and as necessary.

9.3 All prices on the website include all relevant taxes, except extra import taxes for countries outside of the European Union. You will be responsible for the payment of import taxes relevant to any country outside of the European Union.

9.4 All transactions are processed in British Pounds. Prices quoted in currencies other than British Pounds are provided to assist you in purchasing and are displayed to act as a guide only. Exchange rates and bank charges may vary depending on your country and financial institution.

10. Orders and delivery

10.1 No part of this website constitutes a contractual offer capable of acceptance. Your order constitutes a contractual offer that we may, at our sole discretion, accept. Our acceptance is indicated by us sending to you an order confirmation. Only once we have sent you an order confirmation there will be a binding contract between Nu Beauty and you.

10.2 Order confirmations under sub-clause 10.1 shall contain the following information:

10.2.1 Confirmation of the goods ordered including full details of the main characteristics of those goods;

10.2.2 Fully itemised pricing for the goods ordered including, where appropriate, taxes, delivery and other additional charges;

10.2.3 Delivery address details

10.3 If we, for any reason, do not accept your order, no payment shall be taken under normal circumstances.

10.4 All goods purchased by you will be delivered within 30 calendar days of our order confirmation.

11. Cancellations

You may cancel your order at any stage before the product(s) are dispatched to you.

12. Returns

Nu Beauty aims to always provide high quality goods that are fault free and undamaged. If you are not totally satisfied with your order or have simply changed your mind, please return the unopened product(s) to us within 14 calendar days of receiving your order and we will refund you. Please note we do not refund your postage unless the item is damaged, do not match those that you ordered or faulty. Refunds will be issued no later than 14 calendar days after receipt of the returned goods.

13. Privacy

13.1 Use of the website is also governed by our privacy policy which is incorporated into these terms of service by this reference.

13.2 The website places cookies onto your computer or device. These cookies are used for the purposes described herein. Full details of the cookies used by the website and your legal rights with respect to them are included in our privacy policy. Please read the information contained in the privacy policy prior to acceptance.

13.3 If you wish to opt-out of our placing cookies onto your computer or device, please adjust your internet browser\'s settings to restrict cookies as detailed in your internet browser\'s help menu. You may also wish to delete cookies which have already been placed. For instructions on how to do this, please consult your internet browser’s help menu.

14. How we use your personal information (data protection)

14.1 We may use your personal information to:

14.1.1 Provide our goods and services to you;

14.1.2 Process your payment for the goods; and

14.1.3 Inform you of new products and services available from us. You may request that we stop sending you this information at any time.

14.2 We will not pass on your personal information to any other third parties without first obtaining your express permission.

15. Disclaimers

15.1 We make no warranty or representation that the website will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure and that all information provided will be accurate. We make no guarantee of any specific results from the use of our services.

15.2 No part of this website is intended to constitute advice and the content of this website should not be relied upon when making any decisions or taking any action of any kind.

15.3 No part of this website is intended to constitute a contractual offer capable of acceptance.

15.4 Whilst we use all reasonable endeavours to ensure that the website is secure and free of errors, viruses and other malware, you are strongly advised to take responsibility for your own internet security, that of your personal details and your computers.

16. Changes to the service and these terms of service

We reserve the right to change the website, its content or these terms of service at any time. You will be bound by any changes to the terms of service from the first time you use the website following the changes. If we are required to make any changes to these terms of service pertaining to the sale of goods by law, these changes will apply automatically to any orders currently pending in addition to any orders placed by you in the future.

17. Availability of the website

17.1 The website and any service provided therein is provided “as is” and on an “as available” basis. We give no warranty that the website or any service will be free of defects and / or faults. To the maximum extent permitted by the law we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality.

17.2 We accept no liability for any disruption or non-availability of the website resulting from external causes including, but not limited to, isp equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.

18. Limitation of liability

18.1 To the maximum extent permitted by law, we accept no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the website or any information contained therein. You should be aware that you use the website and its content at your own risk.

18.2 In the event that any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from these terms of service and shall not affect the validity and enforceability of the remaining terms of service. This term shall apply only within jurisdictions where a particular term is illegal.

19. No waiver

In the event that any party to these terms of service fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.

21. Previous terms of service

In the event of any conflict between these terms of service and any prior versions thereof, the provisions of these terms of service shall prevail unless it is expressly stated otherwise.

22. Third party rights

Nothing in these terms of service shall confer any rights upon any third party. The agreement created by these terms of service is between you and Nu Beauty

23. Description of goods

All goods sold through this site are duly marked and contains instructions from the manufacturer. All goods have barcodes on their packages along with information about the supplier. All markings are permanent and placed on the corresponding package. The total price payable for the goods will be stipulated at the time when you place your order whether or not the order has been confirmed.

24. Law and jurisdiction

These terms of service and the relationship between you and Nu Beauty shall be governed by and construed in accordance with the Bulgarian law.